NK
Nomvula K

1 reviews | Active since Jun 2025

01 Jun 2025, 08:48

Fibre

Hello Peter I hve a problem with Vodacom as I was using their fibre.January I stayed for 16days without connection and I reported the matter and no action was taken I payed full amount by the end of the month.February same thing happen I went to Vodacom shop and the allowed to use their phone to call them ,again I reported the matter of staying without connection again in Feb for 14 day and I hve Ref no for all the reports I made and I ask the consulted to close my account cause its point less to pay for something u not in use off,so from last week Iโ€™m getting call from the attorneys saying I owe Vodacom R1700 and Iโ€™m asking them wat is tht R1700 for cause Iโ€™m not using Vodacom anymore and I dnt owe them .Now the dragging my name to the mud and ruining my credit score nd now plz I ask help me plz๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ.They say itโ€™s a contract tht I hve with them yet I knw and was told tht fibre its a month to month thing not a contract

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2025, 09:33
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team