BK
Boitshepo K
1 reviews | Active since Oct 2019
02 Feb 2024, 07:01
******* fibre
Hello Peter my name is Boitshepo, vodacom fibre is *******. The fibre itself is slow and only works in one room. I stay in a very small apartment so with a good quality product I wouldn't be struggling like this. To top it off ever since yesterday from 2pm the fibre has been down till present, I am soooo tired with vodacom because I pay 600 monthly for nonsense. I regret signing up with vodacom.
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Replies (3)
Vodacom's replyOfficial
02 Feb 2024, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2024, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BK
Boitshepo K's updateReviewer Update
02 Feb 2024, 11:09Vodacom has been aware since yesterday as I logged a call about this fibre problem. I personally have had enough with vodacom, I can't pay for services that I'm not getting.
BK
Boitshepo K's update02 Feb 2024, 11:09
Reviewer Update
Vodacom has been aware since yesterday as I logged a call about this fibre problem. I personally have had enough with vodacom, I can't pay for services that I'm not getting.
BK
Boitshepo K's updateReviewer Update
05 Feb 2024, 10:52I rely on internet to get my job done and I pay alot of money for this fibre. I can get a better service somewhere else with the 600 I'm paying to vodacom. So apology not accepted, the only apology I will accept is the cancelation of my fibre contact without any penalties for me.
BK
Boitshepo K's update05 Feb 2024, 10:52
Reviewer Update
I rely on internet to get my job done and I pay alot of money for this fibre. I can get a better service somewhere else with the 600 I'm paying to vodacom. So apology not accepted, the only apology I will accept is the cancelation of my fibre contact without any penalties for me.