AS
Aretha S
1 reviews | Active since Dec 2020
15 Dec 2020, 18:55
Fibre and wrong phone still at my house
Wow even after 3 weeks of phoning non stop; my calls are being dropped by your Consultants, the incorrect phone that was delivered is still not picked up by courier ! FIBRE THAT WAS INSTALLED AS WELL IS STILL NOT WORKING.
TO SAY THAT I AM LIVID IS AN UNDERSTATEMENT.
I WAS PROMISED THAT THIS WILL BE RESOLVED BUT IT STILL NOT.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Dec 2020, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2020, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team