SN
Sibongile N
1 reviews | Active since May 2024
10 May 2024, 20:05
Fibre activation
If I could, I would give no star at all. I have been waiting for my fibre to be activated with Vodacom since Saturday the 4th May, its been 5 days now and they are not doing anything. I called their call centre and was assisted by a lady that didn't seem to know what she is doing. This company lacks customer service and urgency. Not happy at all.
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Vodacom's replyOfficial
13 May 2024, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2024, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team