TM
Thato M
1 reviews | Active since Jul 2015
02 Sept 2021, 10:23
Fibre account cancelled by "mistake"
My fibre account was cancelled by Vodacom without my authorization and now they can't reinstate it for some unknown reason. The call centre is not helpful and can't provide me with a way forward.
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Vodacom's replyOfficial
02 Sept 2021, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team