Fibre

I cancelled my wifi with Vodacom on the 14/04/2024. I was told that it takes 30 days for cancelation. On the o2/05/3024, the service was cancelled, no warning nothing. When I tried to sign up with a new service provider, they told me they will be unable to assist as the vodacom line shows active till 23/05/2024. When I call Vodacom I am being sent from pillar to post. I still do not have internet and I don't know how to handle this. I am really upset about this