rK
rushda K
1 reviews | Active since Jun 2011
05 Mar 2025, 21:42
Fibre
Vodacom has billed me incorrectly as to the word that I will pay R599 pm now I'm billed R1170 I am really going back and forth and would rather go with LTE with another service provider is pathetic , they promised me a back up for downtime now the story is they charge for it , being such a reputable company service is pathetic, I am still waiting for the downtime credit which was never credit to my account yet I am 1 day late on paying my account vodacom discounts it, they either fix this Sh*t or I will look for another service provider several people from hello Peter called and has never given feedback, does vodacom need these consumers business or not
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Mar 2025, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2025, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
rK
rushda K's updateReviewer Update
07 Mar 2025, 21:45Still no feedback from Vodacom empty promises , rather just cancel and go with another service provider who actually cares about their consumers
rK
rushda K's update07 Mar 2025, 21:45
Reviewer Update
Still no feedback from Vodacom empty promises , rather just cancel and go with another service provider who actually cares about their consumers
rK
rushda K's updateReviewer Update
15 Mar 2025, 11:06Pathetic , vodacom never helps , but will disconnect when the account is not paid but can't fix the problem
rK
rushda K's update15 Mar 2025, 11:06
Reviewer Update
Pathetic , vodacom never helps , but will disconnect when the account is not paid but can't fix the problem