1 reviews | Active since Jan 2017

17 Jun 2021, 14:52

Fibre

We have fiber move to new house so we did fill in relocation of the for the new property since we move we wait almost 3 weeks phone again they send people just plug it in here and left work fir 2 days after yesterday now internet and phone them complain and said to us 44 Nokia fiber conection is off they say then this morning we phone they said sge is checking it will taje 2 days i dont now what is the priblem pay almost 800 and for this service with no internet realy upsetting am going to leave vadocom p j hayward *** tel nr ***

0
Replies (2)
's update17 Jun 2021, 19:46
Reviewer Update
We have fiber move to new house so we did fill in relocation of the for the new property since we move we wait almost 3 weeks phone again they send people just plug it in here and left work fir 2 days after yesterday now internet and phone them complain and said to us 44 Nokia fiber conection is off they say then this morning we phone they said sge is checking it will taje 2 days i dont now what is the priblem pay almost 800 and for this service with no internet realy upsetting am going to leave vadocom p j hayward *********** tel nr ********
Vodacom
Vodacom's reply18 Jun 2021, 07:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team