NG
Nandie G
1 reviews | Active since Sept 2019
13 Apr 2023, 11:40
Fibre
I made a cash payment at a Vodacom shop in Southgate for my Fibre but the lady who assisted me paid it on an wrong account I called Vodacom Accounts as they said I was in arrears to correct this they said I must send proof of payment which I did on the 6th of April 2023 but even now my issue has now been resolved I called just now to speak with someone line got cut off service is shocking
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Vodacom's replyOfficial
13 Apr 2023, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2023, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team