JJ
Jeremiah J
1 reviews | Active since Mar 2024
01 Mar 2024, 21:27
Fibre ****
Vodacom is treating clients unfairly on fibre contracts. They upgraded me from one vodacom bundle to a cheaper bundle and still charged me on the old account. Their own agents switched me from 1 Vodafone fibre contract to another yet I am disconnected because I didn't end the old contract. ************* and really *******.
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Vodacom's replyOfficial
03 Mar 2024, 23:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2024, 23:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team