AM
Anusha M
1 reviews | Active since Aug 2021
03 Aug 2021, 20:35
FIBRE
Absolutely disgusted with the Vodacom fibre team who has been billing me for the last three for a service that I never signed up for and I clearly declined when I called by a sales agent.
Whats even more frustrating is that you cant get through to the call center or a call center agent.
Vodacom- this constitutes ***** - debiting someone for a service that was never subscribed to . I want my money back plus interest!!!!
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Vodacom's replyOfficial
04 Aug 2021, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2021, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team