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sanjeev L
1 reviews | Active since Nov 2012
11 Oct 2022, 19:18
Fibre, 2nd complaint in a week
2nd post now about Vodacom. After months of promises, they called promising to arrange a fibre installation today, nothing, no call, no feedback and again empty promises. Bunch of *********** people working there, including the management, not knowing willing to assist in any way.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Oct 2022, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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sanjeev L's updateReviewer Update
13 Oct 2022, 21:403rd escalation, still no replay, response or feedback, what kinf of business are you useless people running??? As mentioned, i will tarnish ur name on social media until a response is received amd my instilation is completed.
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sanjeev L's update13 Oct 2022, 21:40
Reviewer Update
3rd escalation, still no replay, response or feedback, what kinf of business are you useless people running??? As mentioned, i will tarnish ur name on social media until a response is received amd my instilation is completed.
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sanjeev L's updateReviewer Update
14 Oct 2022, 13:024th Escalation, no contact, no help, no resolution. Total disregard for customer service
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sanjeev L's update14 Oct 2022, 13:02
Reviewer Update
4th Escalation, no contact, no help, no resolution. Total disregard for customer service