Fibre

Vodacom staff is so ***********, we have reported our Fibre not working since the 4th November and where told it will be resolved in 48h today its the 10th and nothing has been done, we have since been told that our query has been escalated and a technician has been assigned. Call centre staff, does not have telephone etiquette. When you ask to speak to a supervisor they tell you, he/she said she will call you back but no one calls back. When you call again they tell you she's in the meeting. The level of service is so unpleasant and disappointing...