RC
Roxanne C
1 reviews | Active since May 2018
07 May 2018, 12:41
Fibre
Vodacom took control of our fibre lines in Dec 2017. They said they would open the network to other ISP's at the end of Feb 2018. We are now in May 2018 and they still telling me another month until they open the network. They keep saying they "testing the lines" but this is a load of *******!!! They just tell you that so that you get so desperate you just sign with them. This was not the Agreement and I will not fall for this *******!!!
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Replies (2)
Vodacom's replyOfficial
07 May 2018, 13:40Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 May 2018, 13:40
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 May 2018, 14:59Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Vodacom's reply15 May 2018, 14:59
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,