AE
Anton E

1 reviews | Active since Feb 2017

04 Jan 2018, 17:07

Fibre

I have subscribed for an fibre account at vodacom almost 2 months ago now.

They said that they would phone me back in 2 weeks time back then already, I still haven’t heard anything from them yet.

I am very disappointed at the service that I have received from them. So far I really don’t recommend vodacom as an internet provider for anyone else.

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2018, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Jan 2018, 09:00
Official

Good day

Thank you for your patience. We have escalated this matter to the Fibre team for review and feedback.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,