SC
Surita C
1 reviews | Active since May 2017
01 Aug 2021, 11:39
Fibre
I have phoned vodacom multiple times to have my fibre relocated. I phoned on 28 June to give notice and no one has contacted me since. I am now paying for fibre that I am unable to use. Do not use vodacom as a service provider - it is not the first time I am having problems with them. Everytime I phone they say the support team will contact me but they never do..
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Vodacom's replyOfficial
02 Aug 2021, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team