LW
Lehlohonolo W
1 reviews | Active since May 2016
18 Mar 2024, 22:30
Fibre
Good day Vodacom, I just have a question,my area currently has one fibre ISP and the residents are not happy at all with the service and in our last community meetimg we all agreed that we need another ISP…can you kindly advise how we can get Vodacom fibre in our area…the current ISP is expensive and service not so good, please advise on how we can get your service to our area
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Vodacom's replyOfficial
19 Mar 2024, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2024, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LW
Lehlohonolo W's updateReviewer Update
19 Mar 2024, 13:34Hood day, in my review I mentioned we only have 1 ISP (not Vodacom) and we would like you to cover our area, we currently do not have coverage but we’d like you to cover our area, how do we then make an application for vodacom to come installl infrastructure in our area
LW
Lehlohonolo W's update19 Mar 2024, 13:34
Reviewer Update
Hood day, in my review I mentioned we only have 1 ISP (not Vodacom) and we would like you to cover our area, we currently do not have coverage but we’d like you to cover our area, how do we then make an application for vodacom to come installl infrastructure in our area