FIBERLESS......LOYALTY COMES SEEMS ONE SIDED

Its a month now, 200mbs up and down line I am being charged in full, giving me 40mbs at best, between Frogfoot and Vodacom please send out a technician, if I must send one more screen shot of a speed tests from the four sites you have asked me to I am going to go mad, if you cannot provide the line just tell me straight so I can find someone who can, ive made up to date about 15 phone calls, endless time on my phone, plugged in a laptop via ethernet to do speed tests, mailed about 35 times.....AND STILL NOTHING???????!!!!!!! Please stop telling me you will get back to me and get a technician or someone to fix my line, I am a service provider also in my line of work since 2000 and it definitely doesn't take 30 emails and 25 calls to get my response, how would I run my business all customers would leave, I have been since 2000, this is not the way to treat customers????!!!! Especially one that has been a loyal customer since 2004. ANDREW COETZEE, ***, SORT OUT MY FIBRE!