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rafiq B
1 reviews | Active since Oct 2015
17 Apr 2021, 12:14
Fiber ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You guys came to my home and sold me fiber and the sale you sold me was first 2months free after the fiber was installed and set up you guys charged me after the first month and when I call in I’m told that there was no special like that. the guy who sold me package name is Naboth who came to my home!!!!!!!!!!! Door to door salesman. This is unacceptable for a big service provider the only reason i went with you is because of the 2months free i called in and spoke to zimkita and was told that I would get a call back from a manager Thomas if this is not sorted out i will take you to the ombudsman!!!!!!
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Replies (3)0
Replies (3)Vodacom's replyOfficial
17 Apr 2021, 16:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2021, 16:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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rafiq B's updateReviewer Update
18 Apr 2021, 12:07I’m still waiting on feedback from you guys this is ridiculous!!!!!!!!!!!!!!!
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rafiq B's update18 Apr 2021, 12:07
Reviewer Update
I’m still waiting on feedback from you guys this is ridiculous!!!!!!!!!!!!!!!
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rafiq B's updateReviewer Update
20 Apr 2021, 09:45Still waiting on a call!!!!!!!!!!!!!!! From a manager Thomas!!!!!!!!!!!!
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rafiq B's update20 Apr 2021, 09:45
Reviewer Update
Still waiting on a call!!!!!!!!!!!!!!! From a manager Thomas!!!!!!!!!!!!
