ET
Edmar T
1 reviews | Active since Dec 2023
25 Jun 2025, 20:01
Fiber line
Service going from bad to worse, previous call not resolved. Struggling with my fibre from installation date 31 May 2025 almost a month later. Use challenges for me working from Home. Should have stick to previous service provider Afrihost. 😢😢😢 will there be anybody from Vodacom able to assist me. Paing for a service that i am not getting.
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Vodacom's replyOfficial
26 Jun 2025, 08:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jun 2025, 08:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team