JH
Jean H
1 reviews | Active since Mar 2019
13 Jan 2020, 05:59
Fiber installation Takes months
As from today i am feeling very disappointed with the installation time of my fiber... I made hundreds of calls to the fiber department and like i was told.... there is either an error with processing my installation date or i would be escalated to the project manager... My order Has been ready for installation from the 18-12-2019... and nothing ever happend. Please advice me what is going on because im done wasting my time to get a service from you
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Vodacom's replyOfficial
13 Jan 2020, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2020, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,