JV
Jaundre V
1 reviews | Active since Aug 2021
14 Apr 2022, 10:36
Fiber Installation
If I could give a 0 star rating I would have.
I started to communicate with Vodacom regarding fiber at the 27/02/2022. according to them it takes 21 days at the longest to get everything up and running, witch I totally understand, we are now at 14/04/2022, and I still don't have fiber. i was Booked for a installation for Fiber Today 14/04/2022 at 9:00. I waited for them For over an hour and Even called them, they still can't give me any clear answer.
Then there the LTE while you wait for fiber installation, what I thought is an great idea, the only problem I have is that it's not working. so for 8 weeks now I don't have any fiber.
I would not recommend Vodacom Fiber to anyone.
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Replies (2)
Vodacom's replyOfficial
14 Apr 2022, 10:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2022, 10:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JV
Jaundre V's updateReviewer Update
09 May 2022, 10:48Same Response on each post.
It is almost 4 weeks down the line and still nothing has changed, I have Decided to CANCEL EVERYTHING I have with Vodacom, I will rather use someone who wants to help me.
I will not refer Vodacom Fiber to anyone, worst service I came across in a very long time.
It is almost 4 weeks down the line and still nothing has changed, I have Decided to CANCEL EVERYTHING I have with Vodacom, I will rather use someone who wants to help me.
I will not refer Vodacom Fiber to anyone, worst service I came across in a very long time.
JV
Jaundre V's update09 May 2022, 10:48
Reviewer Update
Same Response on each post.
It is almost 4 weeks down the line and still nothing has changed, I have Decided to CANCEL EVERYTHING I have with Vodacom, I will rather use someone who wants to help me.
I will not refer Vodacom Fiber to anyone, worst service I came across in a very long time.
It is almost 4 weeks down the line and still nothing has changed, I have Decided to CANCEL EVERYTHING I have with Vodacom, I will rather use someone who wants to help me.
I will not refer Vodacom Fiber to anyone, worst service I came across in a very long time.