Fiber experience with Vodacom

This is the first worse fiber provider in the world. They deliver absolutely no services when their network goes down. I phoned the client service department that assists with fiber queries. The training for their staff is minimized to, I’ll call my superior or generic answer of a computer that a toddler can learn. Then when you deliver your query it takes them 20 minutes to type it into a computer. After all that effort they still don’t go out and attend to a problem which is 18 days going strong! But wonderful Vodacom is all to happy to be one of the most expensive providers and deliver no services. Lets see maybe before the year ends they will come and fix a problem that is not their fault it’s eskom.