Fiber down again and again

for the past two years I'm really tired I called to many times informing you that after you send your technician for the 8th or more times it takes couple of weeks then the same problem start again and the router reboot it self , with no connection, but I'm been treated like a fool as no one has boarded to pay attention as to why I'm always logging calls I'm really tired of this really

get someone to sort outy problem as your technicians and whoever that deals with complains is not interested in solving my problem, you guys are not paying me to sit at home taking time off work to wait for someone to come to my house and fix your problem temporary

THIS IS PERTHATIC CUSTOMER EXPERIENCE