Fiber Cancellation

I requested cancellation of my month to month fibre service because I am relocating and there is no fiber coverage where I am moving to. I told them I loved my fiber but I had no choice. But Vodacom is now asking me for proof of address . When I told Nathaniel Abraham's that I dont have it as I'm waiting for the property to be registered, he asked me for an affidavit from the police station. Why must i place my life in danger in the middle a pandemic to go the police station for an affidavit when Vodacom can check the coverage on their website?! I am really angry because they are making it difficult for me. What if I had to say please cancel because I can't afford it anymore...what would they have asked me for? A bank statement?!A letter from the UIF office? !Why are they holding me ransom?! All I want is a cancellation. Please cancel it. Not difficult at all because there is no contract. I would like a senior manager to call me please and to resolve this before I move next week.