cB
christine B
1 reviews | Active since Jul 2023
03 Jul 2023, 14:21
Fiber
False advertising. Pathetic service. Do not fall for the month to month fiber option - it is a lie. We have been on the phone for more than 15 hours in this year due to fiber issues. Call centers are ineffective. It is impossible to get a straight answer or to resolve an issue while on the line. Empty promises. Poor fiber - pay for 50mpbs line speed, get about 20 on a good day.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Jul 2023, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2023, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team