MN
MakgotsoNgoako N
1 reviews | Active since Jun 2012
11 Jul 2019, 15:36
Fiancial Mayhem
I dislike alot of things in my life, however this company has made me to completely be disgussed with the way that their finance system works. I have never gone through so much hell to get my account in order.
there is no debit order that has been set up with my account so its constantly in areas. When I do put in the money manually, I get debited. No one at the call centers to how to assist me. The incompetence with them is truly worrisome and frustrating
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Replies (2)
Vodacom's replyOfficial
11 Jul 2019, 16:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2019, 16:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Jul 2019, 09:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply23 Jul 2019, 09:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team