FFS Vodacom !!!!!!!!!!!!!!!!

I have been struggling to get a refund from Vodacom fibre since the 28th of December 2020. I have phoned the call centre, sent e-mails, written reviews on HelloPeter - to no avail. I am currently on the line with the call centre and have insisted on speaking to a supervisor. Cindy who has answered my call and seems very unhappy and bored and unfriendly has told me that she will have to go and look where her supervisor is because he is 'not around and may be walking around somewhere'. Really ?? I am so tired of this nonsense! The error and all the months of waiting have been purely on Vodacom's side but it seems they don't care.

Vodacom .. instead of introducing new products all the time and trying to get new customers, why not look after the ones that have been with you for many years?

I have been on hold now while Cindy 'walks around looking for her supervisor' for almost 10 minutes. Let us see how long this is going to take ......