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sandisiwe D
1 reviews | Active since Jun 2014
02 Nov 2025, 11:32
Felt so invaluable
I have been waiting for a follow-up call to date. Am also trying to do an upgrade. Have requested a Sales call and after 13 years if being a customer am told 'in training we were told not to assist people with passports".
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sandisiwe D's updateReviewer Update
04 Nov 2025, 20:32Thank you for assisting me with an upgrade but it seems we qre back to square zero. "device currently out of stock" this is qfter requesting assistance and ensuring rhat what I ordered even the consultant confirmed it was in stock only to be told no stock via sms after 24 hours of processing. When did online upgrade become a hustle like this? Surely this is not the Vodacom we are used to. Unless its low key saying " we no longer need you as a customer"
sD
sandisiwe D's update04 Nov 2025, 20:32
Reviewer Update
Thank you for assisting me with an upgrade but it seems we qre back to square zero. "device currently out of stock" this is qfter requesting assistance and ensuring rhat what I ordered even the consultant confirmed it was in stock only to be told no stock via sms after 24 hours of processing. When did online upgrade become a hustle like this? Surely this is not the Vodacom we are used to. Unless its low key saying " we no longer need you as a customer"