1 reviews | Active since Jan 2012
Fees deducted twice for phone returned to Vodacom
I've taken a contract out on a coral blue samsung s9 but decided that I rather want a purple one RAM came and took the coral blue phone back but I was billed by Vodacom for both phones in July and they deducted R317 twice for activation of both phones. If I owe them money they can't wait to phone you to demand payment so I want to demand payback to my account for this mistake Vodacom made.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
