CB
Chantelle B
1 reviews | Active since Dec 2023
07 Dec 2023, 09:03
Fees Charged
I went ot Vodacom was assisted by a very nice lady in tygervalley Vodacom.
I was told that my transfer or cloning from one phone to another will be R299 might be R499 ..
When i collected my phone i was charged R898
I was in a hurry and did not want to make a scene at the shop i paid and went
How can this be - This fee !!!!!
If i had known that would be the fee i would have said no
MtN does not even charge you
I want to cancel vodacom!!!!!!!!!!!!!!
This is very bad
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Dec 2023, 11:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2023, 11:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
