CB
Chantelle B

1 reviews | Active since Dec 2023

07 Dec 2023, 09:03

Fees Charged

I went ot Vodacom was assisted by a very nice lady in tygervalley Vodacom.

I was told that my transfer or cloning from one phone to another will be R299 might be R499 ..

When i collected my phone i was charged R898

I was in a hurry and did not want to make a scene at the shop i paid and went

How can this be - This fee !!!!!

If i had known that would be the fee i would have said no

MtN does not even charge you

I want to cancel vodacom!!!!!!!!!!!!!!

This is very bad

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2023, 11:50
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team