RR
Rina R
1 reviews | Active since Feb 2019
25 Feb 2019, 11:41
Feeling victimized
I have logged a complaint against vodacom with their toy laptop which is not what I need or can use. Vodacom is currently in contact with me but now I feel like im being victimized by the shop. Whatsapping me to come to store telling me they told me it doesnt have a dvd rom and all that. I have the proof of chat after I got home with salesmen telling me for the 1st time none of vodacoms laptop have dvd rom included.
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Replies (2)
Vodacom's replyOfficial
25 Feb 2019, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2019, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Feb 2019, 10:35Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that you'll need to visit the Vodacom store regarding this matter.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that you'll need to visit the Vodacom store regarding this matter.
Regards
Consumer Website Team
Vodacom's reply26 Feb 2019, 10:35
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that you'll need to visit the Vodacom store regarding this matter.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that you'll need to visit the Vodacom store regarding this matter.
Regards
Consumer Website Team