TA
Tanya Angell-Schau
1 reviews | Active since Feb 2015
29 Jun 2015, 16:02
Feeling **********
ALL VODACOM SUBSCRIBERS - if you have upgraded from blackberry to another handset, VODACOM DO NOT automatically cancel your BIS (Internet service) fee of R58.99 per month. They maintain that users may still use this service and therefore it is not automatically cancelled! What bull! Found out today by accident that I am being charged this by VODACOM on 3 of my lines!!!!! Check your billing! Have logged a complaint so let's see what is done about this.
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Vodacom's replyOfficial
30 Jun 2015, 08:17Hello tanzie007,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jun 2015, 08:17
Official
Hello tanzie007,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,