DS
Danie S
1 reviews | Active since May 2011
24 Apr 2015, 19:18
Feeling Cheated - no thx Vodacom
last year July my mother took out a smart S contract with Vodacom for R199. Ever since then we were billed R366. I now asked them for a breakdown and was told that the contract does not include the phone that came with the contract. ***? Since when? This is a load off bull! Why was this not communicated to mom at the time??! As far as I know a contract always comes with a phone. Not only this they also apparently have the right to change contracts as the find fit! <br> Once these contracts ran out I am through with Vodacom.
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Replies (1)Vodacom's replyOfficial
26 Apr 2015, 06:50Hello DANIES873,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply26 Apr 2015, 06:50
Official
Hello DANIES873,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
