DS
Danie S

1 reviews | Active since May 2011

24 Apr 2015, 19:18

Feeling Cheated - no thx Vodacom

last year July my mother took out a smart S contract with Vodacom for R199. Ever since then we were billed R366. I now asked them for a breakdown and was told that the contract does not include the phone that came with the contract. ***? Since when? This is a load off bull! Why was this not communicated to mom at the time??! As far as I know a contract always comes with a phone. Not only this they also apparently have the right to change contracts as the find fit! <br> Once these contracts ran out I am through with Vodacom.

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Replies (1)
Vodacom
Vodacom's reply26 Apr 2015, 06:50
Official
Hello DANIES873,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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