Feel **********

I have a top up data contract. I have over the years done this many times and never did I have the experience I had last night. I was running out of data, I received the you have less than 3MB sms,as normal. With the last of my data, I purchased airtime for the number via my bank, to convert to a data bundle as I had done many times before. I checked my airtime balance before I bought the airtime, so I bought equivalent to 1GB bundle, successfully. I tried to use the dialog box in the modem software - got a non-specific error message, try later. I tried using the My Account login, I went to my top up history and selected \buy another\" followed the prompts and was shocked to see my balance was now short of the required amount to buy the 1GB bundle, by less than a rand. I called, was transferred to contracts, held for 25min - gave up. Rang again, after 20min with agent I was cut off. Rang again and I am told that it is normal for Vodacom to debit your airtime if you have it. So, we as customers can't use our airtime as data unless we buy a bundle, but you will swipe our airtime (no data, I remind you) while we attempt to buy the bundle? This might just be the final straw."