Feel like I've been ******* to renew with Vodacom

I have previously logged a HP complaint on the 13:25 Mon 1 Feb regarding \breach of contract\". I was contacted and was assured that the issue would be resolved. On the first of March I checked my balance and still my issue continues...WHERE IS MY MONTHLY DATA??? I called customer service immediately and I was told that they need to log a service request and that I would need to wait 48hrs for someone to get back to me...why should I have even needed to wait...but I did anyways. 48hrs passed and no call from VODACOM, nothing. So I called again...and requested to speak to a team leader who told me she would escalate and get someone to call me. It's been nearly 2 days and nothing...I mean like seriously??? AM I BEING IGNORED???<br> I am seriously annoyed and at my wits end now. how do I get this issue resolved once and for all. I seriously feel as if I was ******* into renewing my contract with VODACOM with false promises made to me. Telling me that they would give me additional data to renew my contract with them and then they not honouring that condition...surely that's a breach of contract under any circumstances, not to mention POOR customer service!!!<br> HELP!!! HELP!!! HELP!!!"