LS
Lenelle S

1 reviews | Active since Nov 2012

25 Jul 2017, 12:51

Feel like dropping my contract also

<p>Good day</p> <p>What is with the Vodacom network lately that each and every calll gets dropped irrespective of the signal strenght - i literally mean each and every call is dropped. Very unprofessional having to call clients back 5 times to have a proper discussion or having to constantly phone back due to dropped calls.</p> <p> </p> <p>This has been going on for a while now already. Please advise urgently.</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2017, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Aug 2017, 09:57
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team