kN
khyola N

1 reviews | Active since Sept 2016

07 Sept 2016, 13:48

Feedup with vodacom service provider

<p>Every month vodacom conveniently takes out money frpm my account but fail to deliver..this is pathetic service ... I have queries since jan this year ...i have not received my data or airtym this month ..last month i didnt receive my data also .. Phoning the call centre is the biggest waste of time .i speak to 5 or 6 people explaining the same thing . then i get cut of and transfered. Its the same cycle over and over .. I dont understand this when this is my second contract with Vodacom.i pay every month.</p> <p>I dont expect this in return !!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Sept 2016, 08:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

kN
khyola N's update08 Sept 2016, 08:19
Reviewer Update

I hope this is done soon because i never get any response for my last queries .