AT
Abri T

1 reviews | Active since Sept 2011

28 Oct 2019, 08:25

Feedback please!

I have send you a cancellation for my usb/modem contract. I received an email to request an alternative contact number. I give you my Vietnam number and after 9 days no reply. +84(0)***

0
Replies (2)
Vodacom
Vodacom's reply28 Oct 2019, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom
Vodacom's reply07 Nov 2019, 12:55
Official
Dear Customer

Kindly be advised that we were not able to make contact with you. We have tried to call you on the Vietnam number several times but could not get through