AO
Adriana O

1 reviews | Active since Apr 2020

27 Oct 2020, 10:55

Feedback on survey completed.

I am very happy with the feedback from Vodacom. I completed a survey a week ago and got a call from Vodacom to give me feedback on my response. That is the first time I actually got a call back from a company after completing a survey. Thank you Vodacom it really shows that you are willing to listen to people and correct where you faulted.

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2020, 11:02
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team 

Best regards,