Feedback on difficulty with cancellation of a Vodacom contract.

After 8 months of endless visits, emails, phone calls, to sort my overseas brother's cancellation of contract I finally got somewhere through Hellopeter. After posting my disgust at Vodacom's dreadful service or lack thereof I was contacted by phone a day later by a very competent, empathetic Customer Care officer called Dean - I gave him my brother's overseas details and by Friday we had a promise to refund the money taken falsely. As this is over 8 months now with a promise given before and not honoured I shall reserve judgement on the whole episode until that money is returned and the contracts have been finally cancelled. Thanks to Hello Peter, am so grateful for this service, otherwise I would imagine this affair would not have been addressed! So keep going HelloPeter!!!!