AB
Angus B
1 reviews | Active since Jan 2016
04 Feb 2016, 16:32
Feedback from misleading sale of contract
A few weeks ago I reported that Vodacom mislead me into taking out a new contract, I posted it on Hello Peter and Vodacom rep**** saying that they will refund me for the months that I paid and that the contract will be cancelled and that my name will be cleared from the blacklist.<br> <br> But that was it, just a phone call to say that, that was the plan going forward, until today, still no action has been taken with regards to refund, cancelling of contract and blacklist. I emailed Vodacom continuously, but without any luck.<br> <br> This is by far the worst customer service I ever experienced.
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Replies (1)Vodacom's replyOfficial
04 Feb 2016, 22:25Hello Angus1987,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply04 Feb 2016, 22:25
Official
Hello Angus1987,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
