Feedback for line add-on

Afternoon,<br> <br> I contacted the Vodacom contract number (Reference Number: ***3) where I inquired about adding an additional line to get 1Gig data to my current account, the consultant told me to wait for an sms that i will receive after ITC has been done yet no sms received, i have been calling the contract lines it gets answered & immediately gets dropped. Previously i was told i will only be able to do add ons to my account after i have spent 6 months on my current account, yet i am still waiting since the 29th Dec 15. The consultant is not my concern don't get me wrong he helped to the best of his ability, yet the feedback has taken forever for such a small thing?<br> <br> Kindly respond back if its approved or not.<br> <br> Thanks.