gS
giepie S
1 reviews | Active since Sept 2019
12 Sept 2019, 08:08
Feedback
I have more than a week ago requested a invoice for a handset they have send me and after numerous emails I still haven't received any feedback.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Sept 2019, 09:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2019, 09:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
gS
giepie S's updateReviewer Update
12 Sept 2019, 15:38Hi its now 20 to 4 and Vodacom still did not contact me.
gS
giepie S's update12 Sept 2019, 15:38
Reviewer Update
Hi its now 20 to 4 and Vodacom still did not contact me.
Vodacom's replyOfficial
19 Sept 2019, 10:11Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply19 Sept 2019, 10:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team