Feedback and response from Vodacom

CASE Nr: CAS33/11/2015<br> On 30 October 2015 our cell phone could not receive or make any calls. As we went to Vodacom, they could also not identify the problem and told us that they will have to phone their head office. On Monday 2 November we went back and they still had no answer. In the mean time six ******* bank withdrawals were made from two of our accounts via the internet while we still had no connection. Up to date the cell phone number *** has disappeared and nobody can tell us what happened.