JB
Jan B
1 reviews | Active since May 2016
10 May 2026, 12:59
Feedback
According to Vodacom I am under bebt review and the more I explain to them I am told I am. Have sent proof and still not resolved. Have brought it to their attention by email and sending the proof letter to Custor Care but no feedback from them every time I cancel the contract I am not approved but rejected. I have been a client of theirs since 1999
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 May 2026, 15:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2026, 15:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 May 2026, 12:47Dear Jan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. You may contact Transunion on ***or Experian on *** in order to request an update. You may apply with us again if your credit score improves. We hope this has been helpful.
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. You may contact Transunion on ***or Experian on *** in order to request an update. You may apply with us again if your credit score improves. We hope this has been helpful.
RegardsConsumer Website Team
Best regards,
Vodacom's reply20 May 2026, 12:47
Official
Dear Jan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. You may contact Transunion on ***or Experian on *** in order to request an update. You may apply with us again if your credit score improves. We hope this has been helpful.
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. You may contact Transunion on ***or Experian on *** in order to request an update. You may apply with us again if your credit score improves. We hope this has been helpful.
RegardsConsumer Website Team
Best regards,