1 reviews | Active since Sept 2017
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I was a victim of identity theft/impersonation where someont in Polokwane was using my details to apply for cellphone contracts. I reported the case at vodacom and even sent the documents they requested on the 2nd of June 2017 till today I haven't received a letter that states that I have been cleared after their ***** department had conducted and concluded their investigation. I phone them almost everyday to follow up and empty promises are made.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
