Feed up with VODACOM.................................

I have been a loyal client with vodacom for many years. Today i lost all respect for vodacom. I will let my acoount with them do there course and cancel all contracts with them.

When lockdown hit "President Ramaposa said that even big companies should take a strain and help" o no Vodacom won't. Vodacom decided that you can make a payment plan. We kept with the payment plan. I even payed some months more than what should have been payed. Our business was closed for 4 months. Beauty industry.

I made every payment, even if it was a day or 2 late. Even phoned to make more arrangements. Today when i phoned to change the banking details to my business account and asked after being told by each and every agent that as soon as my account is caught up to date (Remember its COVID, So apparently us as clients asked for COVID to happen, we made it happen, that's how we are being treated now) everything will go back to normal. So i asked if i can upgrade the my number and the accounts department said yes, hold on we putting you through to upgrades........ O ****, here we go. Sorry sir, but you qualify for a **** phone now. Your score has dropped, you have to wait 3 months because your score has dropped. what the ****....... REALLY!!!!!!! Once again note.......: (Remember its COVID, So apparently us as clients asked for COVID to happen, we made it happen, that's how we are being treated now). So VODACOM can go and f..k themselves. Id rather let this contract deplete and cancel and go take this number to Telkom as they really helped me during lockdown and i can still get any phone with them. Thank you Vodacom for looking after your long standing clients. As long as you get your salaries you are happy. Where is your loyalties to your life long customers????????????????