MF
Melissa F

1 reviews | Active since Apr 2015

12 May 2017, 16:44

Fedup With VODACOM

<p>I Am very tired of this craapy vodacom service!!! Firstly i pay my account every month, but Vodacom mess up the payments by not doing the debit order at the same time every month and then the next month it dubbles the payment and the payment never show up on the records even though we have proof of payment, and then they put off my account!!! This has got to stop. Get people that know how to do their jobs!!! I am fedup with this service, we cant every month be hassled with YOUR mistakes. GET IT RIGHT</p>

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Replies (1)
Vodacom
Vodacom's reply13 May 2017, 07:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,