<p>Three weeks ago I upgraded, thinking the service would be better, that things would run smoother. But to my disappointment it is not happening. Every damn morning my phone is locked, cant phone, cant sms. Ive wasted more than 2 phone calls everyday to unlock and use it, just for it to be locked the next day again. Can you tell me what I need to do to just get some normal customer service cause right now it is shocking. I had to borrow a bit of Wifi from a neighbour just to send you this ****** message. If you are not interested in assisting me, then let me know what to do to cancel my contracts. Right now im wasting time and energy on something I should not have to in the first !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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